Star Wars Jedi: Survivor - Lost pre-order items causing trouble - EA investigates the issue and provides instructions for fixing it

06 May 2023 / by Tom Schwiha
Star Wars Jedi: Survivor - Lost pre-order items causing trouble - EA investigates the issue and provides instructions for fixing it

Lost items in Star Wars Jedi: Survivor

Many players of Star Wars Jedi: Survivor are reporting that they are losing their pre-order and deluxe edition items. EA is aware of the issue and has confirmed that it is "investigating the reports" and "looking into the issue". In the meantime, EA is providing instructions on how players can try to fix the problem and restore their items.

Some players on Reddit are reporting that even when the items are restored, they sometimes disappear again. Although the EA support response suggests that the issue could affect all platforms, it seems to be primarily affecting Xbox players.

Open support ticket and other issues

At the time of writing this article, the support ticket is still open. We will inform you as soon as EA clarifies the issue. A Star Wars Jedi: Survivor player warns of a "major game-breaking bug" that can prevent progress. Other players have encountered another frustrating bug that steals your XP.

Negative reviews on Steam due to PC performance issues

While Star Wars Jedi: Survivor continues to receive negative reviews on Steam for its PC performance issues, EA has released a statement to buyers acknowledging that it is "aware of the issues" and promises to fix them. Last week, the publisher began releasing the first of many promised updates for Star Wars Jedi: Survivor post-launch.

Hope for quick solutions

It remains to be seen if EA can find a solution to the lost pre-order items issue and fix the other bugs in the game as soon as possible. We will keep you updated on all developments and updates so you can dive into the world of Star Wars Jedi: Survivor without any worries.

How to restore your items

While EA investigates the issue, there are instructions on how to try and restore your lost pre-order and deluxe edition items. These include reinstalling the game or restoring save files. However, it is important to note that this is not a guarantee of successful item restoration and they may disappear again.

Stay up to date on the latest developments with Star Wars Jedi: Survivor and stay tuned for more information and tips on your favorite game. And remember: May the Force be with you!

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