So far, Ubisoft has not released any details about The Division Heartland, but the multiplayer shooter could solve a problem that has existed since the first Division game. Live-service games quickly fall into obscurity, but Ubisoft has successfully kept The Division franchise alive. With The Division 2 Year 5 on the horizon, there is hope that The Division Heartland will finally address the customization problem.
Limited character customization options
The previous Division games honestly offered pretty poor character customization options. Boring hairstyles, generic body adjustments, and unimaginative clothing don't really make your character stand out. Of course, the focus is on military combat and tactical strength, but Ubisoft should step up their game in terms of character customization when The Division Heartland is released.
The Division Heartland: New Game Modes and Multiplayer Focus
Unlike the previous two Division games, The Division Heartland seems to no longer consider the single-player aspect. Instead, game modes such as Storm Operations and Excursion Operations take center stage. The former is a PvEvP experience that could rival Warzone 2 DMZ mode, while the latter tries to combine familiar Division elements with a series of missions.
Demand for Better Character Customization
With The Division Heartland offering three classes and six different characters, Ubisoft should improve customization options: better hairstyle variety, excellent clothing options, and individual styles are in demand. Players want to be able to design their characters as they please - and Ubisoft has already proven in games like Assassin's Creed Valhalla that they can do that.
Making Appearance Changes More Accessible
In addition, it should be easier to change the appearance of characters. No more detours through bathroom mirrors or complicated menus. In Fortnite or Apex Legends, the social component also plays a role in customization. Achieving victories is great, but doing so in a unique look or skin makes the experience even sweeter.
Conclusion: Ubisoft Should Address the Customization Problem
Whether The Division Heartland can achieve the same success as its predecessors remains to be seen. However, it would be desirable for Ubisoft to address the customization problem and finally give players the opportunity to design their characters individually and attractively.
